An Overview of Freedom Greeting Card Company Inc

immunity Greeting Card Company Inc. (www.freedomgreetings.com) is a greeting card play along that recently decided to create a website that would provide wholesale and retail customers with online services (Aspin, 2005). In the past, the company relied only on fax and phone supposes. It grew into a multi-billion dollar business without pull down having a web site.However, as customer began demanding faster service and the assiduity expanded, Freedoms leaders realized that they would be eliminated by the tilt if they failed to give the customers what they wanted (Aspin, 2005). The Internet seemed to be the offered a viable base to keep in contact with a large customer base. Jay Levitt, professorship of Freedom Greeting, aimed to create a solution that would be easy to hold and effectively boost productivity, while saving money on traditionalistic methods of reacting to increases in demand such as staff and infrastructure expansion.Levitt looked into the disaster of extendi ng his existing business applications. Since 1999, the company was a customer of Aspin Management Systems, a software ho hire based in the United Kingdom (Aspin, 2005). Freedom had invested in AMSolve, an accounting and back office organization which the company produces. The administration handles many area of Freedoms operation, including account ledgers, stock control, hostel processing and fulfillment. Levitt decided to extend the companys services to the Internet.The company found a solution that would give trade customers an easy to use method of quickly puting products, without the need for customers to invest in pricy applications to interface with the companys server (Aspin, 2005). This solution is a website that provides a catalogue of over five thousand products that can be consistent by industry customers. Customers login and browse the products, adding items or requesting stock through the gridiron Ordering process.According to Aspin Intercative (2005) The custome r or agent specifies the grids and pocket to re-order and the system displays the available stock for pockets as specified in AMSolve. The user indeed reviews the order, makes any adjustment to quantity and clicks a button to place the order. thither is no need to enter any payment details and the order is encrypted and sent directly to Freedoms AMSolve server for processing. Once the order is placed notification is sent via email, however, an agent representing a client or the customer themselves can log into the website at any time and place, and deterrent that the order is in the system and once shipped, they can check its auction pitch status.